Frequently asked questions
IS PAYMENT REQUIRED AT THE TIME OF BOOKING?
Yes, the booking requires a prepayment of €100 per diner, which will be discounted from the final bill.
WHAT ARE YOUR OPENING HOURS?
We are open from monday to Sunday, from 1:00 p.m. to 2:00 p.m. and from 8:00 p.m. to 9:00 p.m. You can make a reservation via our website 24 hours a day. Telephone consultations from Monday to Sunday, 24 hours a day.
CAN I SHOW UP AT THE RESTAURANT WITHOUT A RESERVATION?
We recommend you book in advance, as it is very unlikely that we will be able to accommodate for you. You can contact us before you make your way to the restaurant to see if there have been any last-minute cancellations.
HOW LONG IS LUNCH OR DINNER?
Never less than three hours, depending on the pace you set and the menu you choose. If there are any smokers in your party, we recommend that you inform our staff to plan for the necessary breaks.
CAN I TAKE PHOTOS AND VIDEOS?
Yes, you may take photos and videos for personal, private use. However, taking photos of other diners or posting photos on social media without prior authorisation is not permitted.
WHAT HAPPENS IF A DINNER HAS A POSITIVE CONTACT OR CONTAGION ON THE DAY OF RESERVATION?
You can cancel your reservation by presenting a medical receipt or an official document that proves the status.
ARE THERE ALTERNATIVES FOR DINERS WHO ARE COELIAC OR HAVE ALLERGIES OR INTOLERANCES?
Please let us know about any intolerances or allergies when you book your dining experience or get in touch with us as soon as possible before your reservation. We will endeavour to adapt the menu to meet your needs.
DO YOU HAVE A MENU FOR VEGETARIANS?
No, we do not have a vegetarian menu.
ARE CHILDREN OR PUSHCHAIRS ALLOWED?
We leave it to your discretion if you would like to visit the restaurant with children. We encourage parents to consider the duration and nature of the dining experience, which could be excessive for smaller or more restless children.
IS THERE AN A LA CARTE MENU?
No, only tasting menu is available.
CAN I SELECT THE PAIRING FOR THE MENU?
Yes, we have pairings for each menu. Alternatively, you can select pairings from our 1400-bottle wine list. Non-alcoholic beverages are also available.
SHOULD I CHOOSE THE MENU BEFOREHAND?
No, but if you already know which menu you prefer, you can let us know when you make your reservation.
IS PARKING AVAILABLE?
Yes, free parking is available for restaurant guests. The car park entrance is located on Avenida del Tibidabo. When you arrive, call the video entry intercom and we will open the door.
WILL I GET THE CHANCE TO SEE OR MEET THE CHEF?
Our chef is usually at ABaC, although we cannot guarantee that he will definitely be there as he runs three more restaurants in Barcelona. If he is there while you are visiting the restaurant, you will be able to meet him.
CAN WE CHANGE OR CANCEL OUR RESERVATION?
Yes, subject to restaurant availability. You can make changes to your reservation via the website. Changes for parties of 1 to 9 guests, , you can modify the booking date or cancel up to 48 hours prior to the experience. For bookings for more than 10 diners, can change the date or cancel up to 10 days prior to the experince. The number of diners cannot be modified. For any other type of change, please contact the restaurant.
WHAT HAPPENS IF SOME GUESTS ARE UNABLE TO ATTEND ON THE DAY OF THE RESERVATION?
Such circumstance would be treated as a change outside of our 48-hour cancellation policy. In accordance with our change and cancellation policy, the total count of each €100 for the diners that didn’t attend will not be reimbursed.
WHAT SHOULD I DO IF I REALISE I AM NOT ABLE TO GO TO MY RESERVATION?
You can cancel the booking via the provided links. If it is within the cancellation period, the prepaid amount will be reimbursed, €100 per diner.
I HAVE A RESERVATION AND CANNOT MAKE IT BUT A FRIEND/FAMILY MEMBER CAN. CAN I TRANSFER MY RESERVATION TO THEM?
We leave the decision to your discretion. Please take into account new diners should accept the booking terms and policies, and communicate allergies or intolerances to the restaurant beforehand.
WHAT HAPPENS IF I AM LATE FOR MY RESERVATION?
Punctuality is very important to ensure that our service runs smoothly. Each reservation is made to ensure smooth running of the restaurant and so the kitchen can provide an impeccable service. We kindly request you to inform us if you are running late.
CAN I GIVE THE DINING EXPERIENCE AS A GIFT?
Yes, gift vouchers are available on our website. You can choose a menu, beverage options and delivery options. Payment is made securely via your bank's payment gateway. The lucky giftee will have 8 months to use their gift voucher. It will not be refundable or cancelable.
WE ARE GOING TO BE CELEBRATING A BIRTHDAY; DO YOU OFFER A SPECIAL GESTURE?
We put a candle on the dessert.
WOULD IT BE POSSIBLE TO HIRE A PRIVATE ROOM OR AREA?
We have a private dining room available for parties of BETWEEN 14 AND 20 guests.